This Privacy Policy explains how SportsHouse Co collects, uses, and protects information when you visit our website, order a custom jersey, contact us, or otherwise interact with our online store.
1. Information We Collect
- Name and email address
- Billing and shipping addresses
- Order and transaction information
- Customization details you enter, such as the name and number for your jersey
- Customer service communications
- Browser, device, and IP address information
- Website usage information collected through cookies and similar technologies
Payment information is collected and processed securely by our payment service providers. Complete card details are handled by those providers and are not stored by SportsHouse Co.
2. How We Use Information
- Process, produce, and ship your jersey order
- Send order confirmations and shipping updates
- Respond to customer support requests
- Process eligible returns, replacements, and refunds
- Prevent fraudulent or unauthorized transactions
- Maintain and improve our website
- Comply with applicable legal obligations
3. Cookies
Our website uses cookies to keep your cart working, remember preferences, and understand how the website is used. You can disable cookies in your browser settings, but some features may not work properly.
4. Sharing of Information
We do not sell your personal information. We share information only with service providers that help us run our store, such as payment processors, production and fulfillment partners, shipping carriers, website hosting, and analytics services, and only as needed to provide their services. We may also disclose information when required by law.
5. Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
6. Data Retention
We keep personal information for as long as reasonably necessary to fulfill orders, provide support, maintain transaction records, prevent fraud, and meet legal or accounting obligations.
7. Your Privacy Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of marketing emails. To submit a request, email support@sportshouseco.com. We may need to verify your identity before completing certain requests.
8. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. Youth jerseys must be purchased by a parent or guardian.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
10. Contact Information
SportsHouse Co
3281 NW Federal Hwy
Jensen Beach, FL 34957
United States
Email: support@sportshouseco.com
Last updated: October 12, 2026